Tac Grip Privacy

Terms and Conditions for Website Customers

Since 2005, this website is operated by Silberbak Investments, LLC (also referred to as we/our/us) and the following terms and conditions apply to the use of and all transactions made on www.TAC-GRIP.com or www.Silberbak.com . The use of this site including any transactions you (also referred to as you/Customer) may make indicates your acceptance of these terms and conditions. This does not affect any statutory rights that you may have.

Please read through the terms and conditions and also read the privacy policy which details important information regarding your personal information.

General

We reserve the right to change these terms and conditions at any time. The edited date will be displayed under the title at all times and it is your responsibility to be aware of any changes and read the terms and conditions each time you use the site. Continued use of the site denotes your acceptance of the latest terms and conditions.
When registering your details on www.TAC-GRIP.com or www.Silberbak.com , you must provide accurate and up to date information. All password details are non transferable and we reserve the right to withdraw your login at any time. You must inform us immediately if you become aware of any misuse of your details.
These terms and conditions only cover the TAC-GRIP.com and Silberbak.com websites. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. Different terms, including prices, delivery charges, delivery times and returns policies, may apply to purchases made directly in person or via mail order.

Price and Payment Terms

There is no minimum order value for website customers.
The price displayed is in USD and excludes Georgia State Sales Tax which will be applied at the current rate at the time of the order being placed upon checkout.
Payment for goods and services constitutes acceptance of our terms and conditions outlined in this document. We accept most major credit and debit cards via PayPal.
Goods remain the property of Silberbak Investments, LLC until payment is received in full. Title to products that you have ordered on our website will pass to you on receipt of the goods, provided that full payment has been received.
The email sent to you on receipt of your order does not constitute our acceptance of your order. The delivery of goods confirms our acceptance of your order and signifies the creation of the contract between us.
We reserve the right not to accept your order and should this decision be made we will inform you by email. You also have the right to cancel your order before shipping.
If you ask to cancel your order once it has been shipped it will be treated as a refund and restocking fee may apply (Refunds).
If we become aware of an error in pricing or description before your goods are shipped, we will give you the option to confirm or cancel your order. If we are unable to contact you we will treat the order as cancelled.
The supply of goods is subject to availability, if for any reason we are unable to supply ordered goods we will inform you by email and may offer a substitute of equal or higher value. If no appropriate substitute is available or if you choose not to accept the alternative product we will refund the amount within 60 days. Some items may be on Backorder and you will be notified of the backorder prior to confirmation of your order. You will have the option to continue with the backorder or to cancel your order.
We strongly recommend that you print a copy of your order acknowledgement email and these terms and conditions.

Restrictions – Hazardous Materials

*RM* RESTRICTED ARTICLES-. Every Customer is warned to check with local authorities on purchases of knifes, batons, tear gas, electronics shock devices and other articles shown.
It is the customer’s responsibility to comply with the law and customer’s import regulations. Offers of merchandise void where prohibited by law.
*HM* HAZARDOUS MATERIALS-. Products that contain or are made of Hazardous Materials have *HM* near the item number. These products are shippable to continental U.S.A. addresses by ground transportation ONLY- UPS United Parcel Service, (certain or other restrictions may apply). We CAN NOT SHIP BY AIR under any circumstances. All International Mail shipments, APO/FPO are prohibited from receiving Hazardous Materials.

Delivery

All delivery times quoted are an estimate. We shall be under no liability for any delay or failure to deliver the products within estimated time frames.
We reserve the right to charge additional freight fees to correct short paid amounts.
We may deliver the goods as partial deliveries.
If you refuse to pay for the goods within 7 days of invoice, we will treat this as cancellation of the contract and may sell them to a third party.
Acceptance of delivery of goods constitutes acceptance of our terms and conditions outlined in this document
You must inspect goods on delivery. Any damages to packaging and/or goods must be notified on receipt.
On receipt of goods or from the first attempted delivery, they become your responsibility and as such any loss or damage to the goods shall be at your own risk.

International

INTERNATIONAL ORDERS-. “Some Products restrictions apply”. Please refer to our Shipping Weight listing to estimate weight amounts. Multiply by the Per Pound Charge shown for each type of service listed. Add the Basic Rate for a total shipping cost.
We reserve the right to charge additional freight fees to correct short paid amounts.

If your order weight is more than 50Lbs. please contact us for rates and quotes. All orders will be sent by AIR SERVICE only – No Exceptions.

INTERNATIONAL SHIPPING-. If your order weight is more than 50Lbs. please contact us for rates and quotes. All orders will be sent by AIR SERVICE only – No Exceptions.

INTERNATIONAL SHIPPING METHODS

Fed Ex® International
USPS (United States Postal Service) International Flat rate
UPS (United Parcel Service) Air

CUSTOMS DUTIES, IMPORT LICENSES, TAXES

Customer will be responsible for Import Licenses, Customs assessed import duties, all local taxes, and in-country delivery fees (if any).

Refunds

We offer a 7 day money back policy for damage or defective merchandise on Retail items against confirmation of the damage and emission of a Return Authorization Number (RAN). Retail items are subject to a 10% restocking fee and a 25% Restocking fee on open electronics.
Some products we sell are covered by a manufacturer’s warranty that specifically requires the item to be sent directly to the manufacturer for replacement or repair. If sent to Silberbak Investments, we will forward it to the manufacturer for their inspection and they alone will make final disposition on repair or replacement.
Undergarment Apparel sales are final
If you wish to return any items purchased from us Customer must give us written notice and obtain a Return Authorization Number (RAN) within 7 days of receipt.
The goods must then be returned to us at Customer’s cost in their original packaging and in good condition within 10 days of receipt.
Payment for the returned goods will be refunded within 30 days of the goods being received by us, less any applicable postage, packing and handling charges. Whilst we endeavor to supply accurate information in relation to products offered for sale, information on dimensions, weights and colors are approximate.
NO RETURNS ON CLOTHING, EQUIPMENT OR FOOTWEAR THAT IS SOILED-. We will not accept your merchandise and it will be automatically returned to you.
By law, undergarments and sleeping bags that have been worn or used cannot be returned for credit or exchange. “BE SURE CERTAIN BEFORE USE IT”

Copyrights

Silberbak Investments, our suppliers, and the manufacturers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may not use, download, copy, publish, transmit or otherwise make available for any use. Any other use or reproduction of the material or content is strictly prohibited. In addition, you must not create links to this site without our prior consent or restrict the use of it by anyone else. This website is maintained and operated by Silberbak Investments, LLC, a company registered in the State of Georgia, USA.